About Portal
This grievance portal is a platform designed to provide students with an avenue to raise concerns or complaints related to their "Student Credit Card" application
What will you learn:
- Goals: The objectives of the portal, such as providing students with a safe and confidential platform to raise their concerns, facilitating timely resolution of complaints
- Scope: The range of issues or concerns that can be addressed through the portal,related to Student Credit Card application and sanction .
- Process: A description of the process for submitting a grievance, including the required information, format, and timelines for resolution.
- Confidentiality: A statement about the confidentiality of the grievance process and the protection of the student's privacy.
Latest Updates
28/11/25
Happy to share that under our Student Credit Card Scheme, the number of sanctioned cases has crossed today the landmark figure of 1,00,000.
In this flagship scheme of our Government, the students are provided education loan up to Rs 10 lakh at a very nominal interest rate. The interest subvention/subsidy amount is entirely borne by the State Government.
The scheme will continue to assist the budding talents in reaching their desired goals.
Wish all our students a very prosperous future!
Hon'ble Chief Minister
Dear students,
"We had promised you sometime back that our government would provide credit card
facility to our students to help them pursue higher education more easily.
You will be happy to know that we have kept our word. The State Government is happy
to launch the STUDENT CREDIT CARD project, which will henceforth cover...
Hon'ble Education Minister
Bratya Basu
The priority of Government of West Bengal, led by our visionary Chief Minister Mamata Banerjee is providing Quality Education to the students of our state. She dreams of restoring the glory of Bengal, when we used to lead our country in the fields of Arts and Culture, Science and Technology, Commerce and Industries. To achieve this dream, our students need to be trained.. Read More
1057
Total Ticket
1042
Issue Resolved
15
Issue Pending